This training provides a valuable understanding and insight of the dangers you may face on a daily basis within your working environment. It will identify key behaviours to be aware of and help you to understand and know your limitations. It will assist you to identify what options are available in a rapidly changing scenario.

It will review your workplace policies and procedures for such situations and provide practical skills, solutions and techniques to evade and/or control potentially violent situations in a safe, secure and lawful manner.

This course ideally follows and complements the Personal Safety: Risk Management & Breakaway course and for those who do not wish to take up the control and restraint training for which this forms part of the course. For this reason it is a ½ day course.

This course will assist you to:

  • Current statistics on alcohol and drugs link with violence and available support
  • Current statistics and information on mental health care provision in the community and available support
  • Identify and discuss how these issues may impact on your workplace
  • Identify and understand roles, responsibilities and limitations
  • Recognise, understand and respond to higher risk and escalation of situations involving:

–        Alcohol or drug induced aggression

–        Rapidly declining mental health

  • Know techniques on how and where to get immediate support
  • Plan your exit strategy
  • Post incident debrief and support

Helpful for:
All staff and front line officers, customer facing staff, care sector, educational and lone workers.

Half-day [Ideally following prior attendance of Personal Safety: Risk Management & Breakaway]